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Understand Your Rights and Our Obligations

These legal terms set out how mop888 operates its platform, how your account data is handled, and what applies to your use of our services in Indonesia where local law permits.

Account TermsPrivacy & DataDANA / OVO / GoPay Wallet RulesJurisdiction NoticeContact & Requests

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HOW WE HANDLE YOUR DATA

Security, Retention and Account Control

We treat account data as a practical responsibility, not a legal checkbox. Here is how the four main areas of data handling work on this platform — what we collect, how long we keep it, how we secure it, and how you can ask us to change it.

Data Security

Account credentials and wallet details — including your linked DANA, OVO or GoPay identifiers — are stored with SSL encryption. Access is limited to verified internal roles only.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without your consent on the cookie prompt.

Data Retention

Active account data is held for as long as your account exists. After closure, we retain only what dispute resolution or local legal obligations require — typically transaction records for a defined statutory period.

Correction Requests

You can request a correction to any personal data we hold by contacting our support team via live chat or email. We will verify your identity first, then action confirmed corrections promptly.

What Our Legal Policy Covers

mop888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to mop888 depends on local law and is available only in eligible regions. By opening an account, you confirm you are accessing the platform in a region where doing so is permitted under applicable local law. Our terms apply to all account activity — including

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deposits made via DANA, OVO, and GoPay — from the moment your account is created. We collect the minimum personal data needed to verify your identity, process wallet transactions, and keep your account secure. Data linked to your DANA, OVO, or GoPay wallet is used solely
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for transaction matching and fraud prevention; it is never sold or shared with third parties for marketing purposes. Account information is retained in line with applicable data-retention requirements. If you close your account, we retain only what local law or dispute-resolution obligations require us to keep.
3
Any changes to these terms are published on this page. Continued use of your account after a change is posted means you acknowledge the updated terms. Players in Batam and across Indonesia access the same policy version — there are no region-specific carve-outs within our Indonesia
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service area.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Matters

If you have a question about how your data is used, want to request a correction, or need to flag a policy concern, we have three ways to get in touch. Each channel handles different request types — pick the one that fits your situation and we'll route it to the right team.

Live Chat Open the chat window from your account dashboard. Available for account queries, wallet disputes involving DANA, OVO or GoPay, and policy clarifications during our service hours.

Email Support Send data-access requests, account-closure notices or formal policy questions to our support email. We aim to acknowledge every email within one business day and resolve within three.

Help Centre Our help centre carries the current version of every policy document. If a term has changed recently, the updated copy is there first — check it before submitting a ticket.

Common Questions About Our Legal Terms

These are the questions we hear most often about account rights, data handling and policy scope. If your question is not here, live chat is the fastest way to get a direct answer from the support team.

Availability depends on local law and the eligible regions we can serve. Check our terms page or contact support to confirm whether access applies to your specific location.

We collect the information needed to verify your identity and process transactions — your name, contact details, and the wallet identifiers you link, such as DANA, OVO or GoPay. Nothing beyond that for account setup.

Yes. Submit a data-access request through live chat or email support. We verify your identity first, then provide a summary of the personal data associated with your account within the statutory period.

After closure, we retain only what local law or dispute-resolution obligations require — typically transaction records for a defined period. Data not subject to a legal-hold requirement is deleted.

Reach the support team via live chat or email immediately. Describe the concern, and we will escalate it to the right internal team. Wallet-linked disputes involving OVO or GoPay are handled with priority.

Updates are published on this page before they take effect. We do not make retroactive changes. Continuing to use your account after a posted update means you have acknowledged the revised terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Gamesmop888 Casino InfoAbout Us

Understand Your Rights and Our Obligations

Security, Retention and Account Control

Reach Us on Policy and Account Matters

Common Questions About Our Legal Terms

01 Is mop888 available in my region of Indonesia?

02 What personal data does mop888 collect when I open an account?

03 Can I request a copy of the data mop888 holds about me?

04 How long does mop888 keep my account data after I close my account?

05 Who do I contact if I think my account data has been used incorrectly?

06 Do the legal terms change without notice?

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